Terms of Service
Updated 12 May 2024
OVERVIEW
This website is operated by All That Brings Me Joy. Throughout the site, the terms “we”, “us” and “our” refer to All That Brings Me Joy. All That Brings Me Joy offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Webador.com. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. To view our Return Policy, please visit RETURN POLICY
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6: APPOINTMENT CANCELLATION AND RESCHEDULING POLICY
Introduction: In alignment with Australian Consumer Law, we strive to ensure clarity, fairness, and mutual respect in our service agreements. This section outlines our policies regarding appointment cancellations, rescheduling, and credits. Should you be unable to attend an in-person session due to illness or other reasons, you're welcome to switch to a remote healing appointment at the scheduled time. Refunds are available for cancellations made with more than 48 hours' notice.
6.1 MORE THAN 48 HOURS NOTICE:
If you need to cancel or reschedule your appointment, please do so with more than 48 hours' notice. In this instance, we are pleased to offer the flexibility to reschedule your session to a more convenient time, credit the full amount towards a future service or provide a full refund. This policy is designed to respect the time of both our practitioners and clients while providing flexibility for unforeseen circumstances.
6.2 LESS THAN 48 HOURS NOTICE:
We recognize that life can be unpredictable; however, appointments cancelled or rescheduled with less than 48 hours' notice incur full charges without the option for a refund or transfer. This policy acknowledges the significant preparation and reserved time that our practitioners dedicate to each session.
Policy Rationale: Our policies are guided by the principles of fairness and respect, ensuring that our clients receive dedicated attention and service. While Australian Consumer Law provides protections for consumers, it also allows businesses to establish clear terms regarding service cancellations and refunds. By agreeing to our terms, clients acknowledge that our refund policy has been communicated transparently, aligning with consumer rights for service cancellation under Australian law.
Client Acknowledgement: By booking an appointment, clients agree to this cancellation and rescheduling policy, recognizing the balance between consumer rights and business needs. We appreciate your understanding and cooperation in adhering to these terms, ensuring a harmonious and respectful relationship for all involved.
Conclusion: Thank you for respecting our policies and helping us maintain a high standard of service. We look forward to providing you with a healing and enriching experience. If you have any questions or need to make changes to your appointment, please contact us with ample notice, and we will do our best to accommodate your needs within the framework of our policies.
SECTION 7: APPOINTMENT POLICY
7.1 IN-PERSON APPOINTMENTS:
Held at Merkaba Studio, 15 Mills St, Cheltenham VIC 3192. Umana sessions involve targeted touch on specific body points (head, face, arms, upper body) with the client fully clothed and stationary on a treatment bed or in a wheelchair. Pellowah sessions require no physical contact, with clients lying still and fully clothed. Clients acknowledge their responsibility for their well-being during and after sessions, understanding that the practitioner is not liable for subsequent effects.
7.2 REMOTE HEALING APPOINTMENTS:
Conducted at the agreed-upon time, clients must follow the preparation instructions sent via email, including remaining still in a quiet and undisturbed environment. Failure to comply may affect the session's effectiveness. The practitioner is not liable for any disturbances or non-compliance impacts.
7.3 COMPLIANCE AND RESPONSIBILITIES:
Clients agree to adhere to session protocols. Non-compliance may impact the effectiveness and outcomes of the session. While the practitioner provides a safe and conducive healing environment, they are not responsible for individual aftereffects or personal items during in-person sessions.
SECTION 8: GENERAL APPOINTMENT GUIDELINES AND HEALTH SAFETY PROTOCOL
8.1 HEALTH AND SAFETY:
The well-being and safety of our clients and practitioners is our utmost priority. Clients are required to inform us of any infectious conditions, including but not limited to COVID-19, flu, lice, or other contagious diseases, before attending an in-person session. This ensures the health and safety of everyone within our studio environment. Clients experiencing symptoms or diagnosed with infectious conditions should postpone or opt for a remote healing session.
8.2 HYGIENE REQUIREMENTS:
We uphold high standards of cleanliness and hygiene within our practice and expect the same from our clients. Clients should attend sessions bathed and in freshly laundered clothing. While shoes must be worn for general health and safety reasons, you will be asked to remove them before lying down for your session. We maintain the right to refuse entry to individuals exhibiting poor hygiene, such as strong odors or visibly dirty clothing, to ensure a comfortable and hygienic environment for everyone.
8.3 INFECTIOUS DISEASE DISCLOSURE:
For the safety of all involved, clients must disclose if they have any infectious diseases that could potentially be transferred to the practitioner, other clients, or the session environment, including the treatment bed or tables. This allows us to take necessary precautions or suggest alternative arrangements.
8.4 RESPECT FOR SHARED SPACES:
We ask that clients be respectful and responsible within the shared space of our studio. Please ensure personal cleanliness and consider the comfort and health of others. This includes not bringing any items or personal effects that may contribute to an unclean environment.
Clients are asked to be mindful and considerate in our shared studio space. Maintaining personal cleanliness and respecting the shared environment ensures a pleasant experience for all clients and staff. Avoid bringing items or wearing clothing that could detract from the studio's cleanliness and comfort.
8.5 RIGHT TO REFUSE SERVICE:
Our practitioners reserve the right to refuse service to anyone failing to meet our health, safety, and hygiene standards. Refusal due to non-compliance with these policies will invoke the cancellation policy outlined in Section 6.
8.6 COMPLIANCE WITH GUIDELINES:
By booking an appointment, clients agree to adhere to these health and safety guidelines. We appreciate your cooperation in maintaining a safe, hygienic, and respectful healing environment. Thank you for your understanding and for taking responsibility for your health and the health of others.
Conclusion: These guidelines are implemented to ensure the well-being and comfort of all clients and staff. We thank you in advance for your understanding, respect, and compliance with these policies. If you have any concerns or need clarification on any of our guidelines, please do not hesitate to contact us.
SECTION 9 - WORKSHOP BOOKING AND CANCELLATION POLICY:
9.1 REGISTRATION AND PAYMENT:
All workshop participants must register in advance and pay the full workshop fee to secure their place. The fees for our workshops are listed on the respective workshop pages and must be paid through our accepted payment methods. Registration is not considered complete until full payment is received.
9.2 REFUNDS AND CANECELLATIONS
Due to the extensive preparation and the personalized nature of our workshops, we do not offer refunds once a booking is made. This policy ensures that we can maintain high-quality sessions with dedicated resources and attention.
9.3 RESCHEDULING BY PARTICIPANTS:
If a participant wishes to reschedule their booking, they may do so by contacting us at least 72 hours prior to the commencement of the workshop. A rescheduling fee of $25 will apply to cover administrative costs. This option is subject to the availability of future workshop dates.
9.4 CHANGES AND CANCELLATIONS BY ALL THAT BRINGS ME JOY:
While we strive to deliver all scheduled workshops, we reserve the right to cancel or change the date of a workshop if necessary. In such cases, participants will be notified as soon as possible and will be offered the option to reschedule or receive a full refund.
9.5 NO-SHOW POLICY:
Participants who fail to attend their scheduled workshop without prior notification of at least 72 hours will not be eligible for a refund or transfer. We encourage participants to communicate any changes in their availability as early as possible to avoid forfeiting their session.
These terms are designed to ensure clear communication and mutual commitment between All That Brings Me Joy and its workshop participants, facilitating a structured and respectful environment for personal and spiritual growth.
SECTION 10 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 11 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 12 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 13 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 14 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please see PRIVACY POLICY
SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 16 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall All That Brings Me Joy, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless All That Brings Me Joy and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 21 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 22 - GOVERNING LAW
These terms and conditions shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Victoria, Australia.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at admin@allthatbringsmejoy.com.
Our contact information is posted below:
ALL THAT BRINGS ME JOY
+61 466 363 314
ABN: 86122782068